Are you trying to figure out how to check your salary with Al Fardan Exchange but not sure where to start? You’re not alone. Many employees across the UAE rely on Al Fardan’s payroll service, known as Payez, to receive their wages securely and on time.
With the growing need for easy and accessible salary tracking, knowing how to use their digital tools efficiently is more important than ever. Whether you’re new to the Payez system or looking for alternative ways to confirm your salary, this guide walks you through every available method.
From using the Al Fardan website or mobile app to checking via ATMs or customer support, you’ll find the exact steps you need. Let’s explore how you can make the most of the Al Fardan Exchange salary check features and avoid delays or confusion with your monthly pay.
What Is Al Fardan Exchange?
Al Fardan Exchange is one of the most established financial service providers in the UAE, known for its compliance with the Wage Protection System (WPS).
Their payroll solution, known as Payez, allows companies to distribute salaries to employees via secure chip-enabled cards. This system ensures employees receive their wages on time while having easy access to their funds through various channels.
The salary check functionality is part of the Payez program, allowing users to:
- Access salary balance through the Al Fardan Exchange website or app
- Withdraw cash and check balances at Al Fardan Exchange branches
- Use compatible ATMs with Mercury, Discover, or Diners Club logos
The system caters to both companies and employees, with dedicated portals and support infrastructure in place.
How Can You Check Your Al Fardan Salary Using The Website Or App?
You can easily check your salary by logging into your Payez account either through the website or the mobile app. The process is straightforward and requires a registered account with login credentials.
Steps To Check Salary Using a Website:
- Visit the Al Fardan Exchange official website
- Click on the “Customer Login” option
- Enter your Username and Password
- Select “Sign In” to access your account
- Navigate to the “My Account” section and select “Balance Inquiry” or “Transaction History”
The mobile app offers similar functionality and is optimized for both Android and iOS platforms. It includes options for balance checks, viewing transaction history, and receiving salary alerts.
What Is The Process For Checking Al Fardan WPS Salary Details?
WPS salary details can also be reviewed within your Al Fardan account. The Wage Protection System is monitored by the UAE’s Ministry of Human Resources and Emiratization (MoHRE) and ensures that companies pay employees electronically through approved channels like Al Fardan Exchange.
If your salary is not visible or delayed:
- Confirm if your employer has processed the payment
- Contact Al Fardan Exchange’s customer service at 600 522265 or email customercare@alfardanexchange.com.
- Use the MoHRE website or app to cross-check your salary status
The WPS salary system is integrated into the Al Fardan portal, allowing for quick verification with minimal steps.
How Do You Use The Payez Card For Salary Balance Inquiry?
The Payez card is issued to employees enrolled in the Al Fardan payroll program. This card allows users to withdraw funds and perform balance checks both online and offline.
You can check your balance using:
- Al Fardan Exchange branches (free of charge)
- Al Fardan Exchange mobile app
- Partner ATMs within the Mercury network in the UAE
- Discover or Diners Club ATMs internationally (additional fees may apply)
The card is secured with a personal PIN and supports free balance inquiries at authorized locations.
Payez Card Transaction Options:
| Method | Available Services | Charges |
| Al Fardan Branch | Balance Inquiry, Cash Withdrawal | Free |
| Al Fardan Mobile App | Balance Check, Alerts | Free |
| Mercury ATM Network (UAE) | Withdrawals, Balance Check | May Vary |
| International ATMs (Discover) | Cash Withdrawal Only | Charges Apply |
| POS Transactions | Purchases | Free |
Are There Any Other Ways To Check Your Al Fardan Salary?
In addition to using the website and app, Al Fardan Exchange provides multiple alternatives to access your salary details. These methods are particularly helpful if you face connectivity or login issues.
Other available options include:
- MoHRE Portal: This government platform lets you log in using your Emirates ID or labour card number to view payroll status
- Call Center: The 24/7 helpline can assist with balance verification and account troubleshooting
- Branch Visit: Present your Payez card and valid ID at any Al Fardan Exchange branch to receive a printed statement
These methods ensure that all customers, regardless of technical ability, have access to their salary details.
What Are The Key Features Of The Al Fardan Payez Salary Card?
The Payez salary card provides a wide range of employee-friendly features tailored for the UAE labour market. It simplifies salary disbursement for employers while ensuring accessibility and transparency for employees.
Notable features include:
- Personalized chip and PIN card issued to each employee
- Free withdrawals at Al Fardan Exchange branches
- No charges for POS transactions within the UAE
- Online and mobile app access to salary details
- Real-time transaction tracking
- Dedicated portals for both companies and individuals
- Access to customer support around the clock
- Integration with ATM networks for domestic and international access
These features contribute to a seamless user experience and support compliance with UAE labour laws.
How Secure And Accessible Is The Al Fardan Exchange Salary System?
Security and accessibility are fundamental components of the Al Fardan Exchange salary check platform. The Payez system uses encrypted login systems and offers multiple access points to ensure secure and convenient usage.
Security features include:
- PIN-based authentication for all cardholders
- Two-Factor Authentication (2FA) for web login sessions
- Encrypted mobile app and web portal connections
- Real-time alerts for transactions and login attempts
Accessibility is enhanced by:
- Over 80 branches across the UAE
- User-friendly web and app portals
- Compatibility with local and international ATM networks
- Customer service available 24/7 in multiple languages
These systems make Al Fardan’s payroll platform suitable for a wide audience of users with diverse needs.
Al Fardan Salary Check Accessibility Options:
| Access Method | Available 24/7 | Requires Internet | Support Available |
| Website Portal | Yes | Yes | Yes |
| Mobile App | Yes | Yes | Yes |
| Call Center | Yes | No | Yes |
| Branch Visit | No (Office Hrs) | No | Yes |
| MoHRE Portal | Yes | Yes | MoHRE Support |
How Can You Troubleshoot Issues With Your Al Fardan Salary Card?
In case you encounter issues such as login failure, card errors, or delayed salary reflections, the platform offers several ways to resolve the problem efficiently.
Common troubleshooting methods include:
- Using the “Forgot Password” option on the login page
- Visiting the nearest branch for card-related assistance
- Calling the customer service helpline for immediate support
- Updating the mobile app to the latest version if experiencing technical glitches
- Reporting lost or stolen cards for immediate deactivation and replacement
These solutions are designed to help users resolve common payroll and card-related issues without long delays.
Why Is Al Fardan Exchange A Trusted Choice In The UAE For Salary Checks?
Al Fardan Exchange has earned its reputation over decades of operation, serving both individuals and businesses with dependable financial solutions.
The company’s participation in the Wage Protection System demonstrates its alignment with government standards and its commitment to employee welfare.
Reasons why Al Fardan Exchange is a preferred option for salary checks:
- Legacy of trust and transparency in financial services
- Government-approved WPS payroll solution
- Comprehensive accessibility across online and offline platforms
- Multilingual customer support
- Secure systems designed to protect user information and transactions
The ease of use, broad access, and robust security protocols position Al Fardan Exchange as one of the top payroll service providers in the region.
Conclusion
Managing your salary with Al Fardan Exchange has never been easier, thanks to their wide network of branches, secure Payez cards, and user-friendly online platforms.
Whether you’re checking your salary balance from a mobile device, visiting a branch, or using an ATM, the options available are designed to give you quick access with minimal hassle.
The integration with the UAE’s Wage Protection System ensures reliability and legal compliance, making it a dependable payroll solution for both employers and employees.
With helpful support, free services like balance inquiries, and secure PIN-protected cards, Al Fardan Exchange stands out as a trustworthy choice in the UAE financial landscape.
By understanding the different methods to perform your Al Fardan Exchange salary check, you’re in control of your earnings and empowered to track your wages with ease and confidence every month.
FAQs
How long does it take for a salary to reflect on the Payez card?
Usually, the salary reflects within the same working day after your employer initiates the payment through Al Fardan Exchange.
Can I check my salary without an internet connection?
Yes, you can visit a branch or call the 24/7 helpline to check your balance.
Are there any fees for checking balance through ATMs?
There are no fees at Al Fardan ATMs, but using non-partner ATMs may incur charges.
What should I do if I forget my login credentials?
Use the Forgot Password feature or contact customer support to reset your account.
Is the Payez card accepted internationally?
Yes, it works with ATMs that display the Discover or Diners Club logo, though international transaction fees may apply.
Can I use the Payez card for online shopping?
Generally, the Payez card is used for salary withdrawal and POS transactions, but certain e-commerce platforms may accept it.
What documents are required to get a Payez card?
Typically, your Emirates ID and a passport-sized photo are required, along with company sponsorship.
